Privacy Policy

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American Auto Shield (AAS) is committed to safeguarding your privacy.  While the information we collect about you is critical to providing superior products and service, we are dedicated to maintain the confidentiality of the personal information we have.  AAS does not sell your personal information to non-affiliated third parties, and we will only disclose your personal information as is necessary for us to provide the products and services (e.g., to assist with handling a repair or to notify you of an impending expiration of coverage) you expect from us.

We may gather information from you in an application or claim form, electronically, by telephone, or in writing.  We may also acquire information from other sources. While most information is collected at the time of application or claim, additional information may be required if you request changes to your contract or other service. We also have personal information from any past transactions with us.

American Auto Shield regards all of your personal information as confidential.  However, in the course of conducting our business there are circumstances in which we may disclose information we have about you to other parties.  These disclosures are only made as permitted by law, such as disclosures to our insurers, administrators, consultants, and regulatory or governmental authorities.

Whenever we hire other parties to help us conduct our business, we expect them to maintain the confidentiality of your personal information and abide by all applicable privacy laws.  We do not authorize them to use or disclose your personal information for any purpose other than the work they are performing on our behalf or as required by law.

You have a right to review the protected information we have about you and to correct, amend or delete any inaccurate information.  If you would like to receive this information, please write to us at: American Auto Shield, Privacy Notice-AAS, 1597 Cole Boulevard, Suite 200, Lakewood, CO 80401-3414.

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